Welcome to this Platform. Please read the following terms and conditions carefully before using our service. By accessing or using our service, you agree to be bound by these terms.
1. Service Description
This Platform provides AI-matched Q&A interaction and real-time chat services, allowing users to exchange opinions with other users on the Platform, along with related digital content and value-added services. We reserve the right to modify, suspend, or terminate the service (including individual features) at any time.
2. User Conduct Guidelines
To safeguard a safe and pleasant experience for all users, you agree to comply with the following rules when using this Platform:
- Prohibited from posting any illegal, harmful, threatening, abusive, harassing, or inappropriate content
- Prohibited from sharing personal identity information, including but not limited to name, address, phone number
- Prohibited from commercial promotion or spam message dissemination
- Prohibited from using automated tools or bot programs
- Prohibited from using content that infringes on others' copyright, trademark, or other intellectual property rights (including but not limited to nicknames impersonating brands and uploading unauthorized images or text)
- Respect other users and maintain a friendly chat environment
2.1 Zero-Tolerance Policy
This Platform enforces a zero-tolerance policy toward the following content and behaviors. Once detected or verified upon report, the offending account will be permanently banned without prior notice. In serious cases, this Platform reserves the right to disclose relevant information to judicial authorities:
- Child sexual abuse material (CSAM), sexual exploitation, or any inappropriate sexual content involving minors
- Sexual harassment, sexual coercion, and non-consensual distribution of intimate imagery
- Hate speech and discrimination (based on race, gender, sexual orientation, religion, disability, etc.)
- Credible threats, incitement to violence, self-harm, or suicide encouragement
- Fraud, phishing links, malware, or any conduct endangering others' property or information security
2.2 Mandatory Reporting Obligations
As an internet service provider, this Platform will, in accordance with Article 8 of the Child and Youth Sexual Exploitation Prevention Act and related laws, immediately take the following measures upon becoming aware of or discovering suspected child sexual exploitation material (including CSAM): remove and cease transmission of the relevant content, preserve related evidence for at least 90 days for judicial investigation, and report to the competent authority as required by law. This Platform may also retain and disclose user account information, IP addresses, upload records, and communications to law enforcement, competent authorities, or international child protection organizations under cooperative arrangements.
3. Age Restriction and Protection of Minors
This service is not available to children under 13 years of age. Users between the ages of 13 and 17 must obtain prior consent from their legal guardian (parent or guardian), who shall help them understand these terms before they may use the service.
Upon registration, users must check a confirmation that they are at least 13 years of age (or have obtained legal guardian consent), and shall bear full responsibility for the accuracy of the age information provided.
This Platform may request proof of age at any time. If a user is found to have provided false age information or to be under 13 years of age, this Platform will immediately terminate the account and delete the related data. For minor users without valid legal guardian consent, this Platform may also terminate access at any time.
If a legal guardian discovers that their minor child has used this service without consent, or wishes to withdraw a previously granted consent, they may at any time request via our customer service email that this Platform suspend the minor's service and delete the account data. This Platform will process the request within a reasonable period after identity verification. This Platform may, in accordance with applicable law, restrict access to paid features or other unsuitable functions for minor users between 13 and 17 years of age.
4. Content Filtering, Reporting, and Blocking
To maintain community safety, this Platform implements differentiated content moderation measures based on the nature of the content, including automated detection on user question content, case-by-case handling of user reports, and one-click blocking. Private conversations are not subject to proactive detection in principle, except for items required to be detected by law (such as child sexual exploitation material). Users encountering any content or behavior that violates these terms may report it through the Platform's built-in reporting feature, and may also block unfriendly individuals at any time, after which they will no longer receive messages from blocked users.
- Report Handling: This Platform commits to performing an initial review within 24 hours of receiving a report and will, depending on the severity, take action including content removal, warnings, temporary suspension, or permanent ban
- Automated Filtering: A user's question content is checked by automated mechanisms before submission to detect and block explicit, abusive, or unlawful content; private conversations rely primarily on user reports
- One-Click Blocking: Users may block unfriendly individuals at any time within the chat interface; once blocked, no messages will be exchanged between the parties
- Permanent Ban: For violations of the zero-tolerance policy, repeat offenses, or serious cases, this Platform will impose a permanent ban and reserves the right to pursue legal action
5. Intellectual Property Protection and Notice & Takedown Mechanism
This Platform respects and protects intellectual property rights. Users may not use nicknames, avatars, or any content posted or uploaded on this Platform that impersonates others, uses unauthorized third-party trademarks or brand identifiers, or infringes on others' copyrights. Violators will have their content removed and their accounts suspended or terminated.
5.1 Notice & Takedown Mechanism
Rights holders who discover content on this Platform that infringes their copyright or trademark rights may submit a written notice via our customer service email, including the following:
- Rights holder identity and proof of rights (such as copyright certificate or trademark registration)
- Specific location of the allegedly infringing content (such as user ID, message, or screenshot)
- A statement affirming the truthfulness of the notice and accepting liability for any damages caused by false notices
Upon receiving a notice that meets the requirements, this Platform will remove or stop transmitting the content within a reasonable period and notify the affected user. If the user believes their content was wrongly removed, they may submit a counter-notice pursuant to Article 90-9 of the Copyright Act; if the rights holder does not initiate litigation within the statutory period, this Platform may restore the original content.
5.2 Repeat Infringer Policy
Users found by this Platform to have three or more infringement records will have their accounts terminated and records retained, in compliance with the requirements of Article 90-4 of the Copyright Act regarding the limitation of liability for Internet service providers (ISP safe harbor).
5.3 User Content License
You retain copyright in any content you upload or publish on this Platform (including but not limited to nicknames, avatars, messages, and answers). To enable us to provide the service, you grant this Platform a worldwide, non-exclusive, royalty-free, sublicensable, limited license to use your content for the following purposes:
- Reproducing, storing, transmitting, and displaying your content as necessary to provide core platform functions (e.g., delivering your messages to recipients)
- Reviewing and processing your content as necessary for content moderation, security protection, and policy enforcement
- Replicating data through partner cloud service providers as necessary for backup, disaster recovery, CDN acceleration, and other infrastructure services
- Performing anonymized statistical analysis as necessary to improve service quality
The license above is strictly limited to what is necessary to provide the service. Once you delete specific content or your account, this Platform will cease using such content. However, retention may continue where required by statutory record-keeping obligations, legal proceedings, or reasonable backup retention periods.
6. Disclaimer
This service is provided "as is". We make no warranties regarding the availability, accuracy, or completeness of the service. Users assume the risk of use, and we are not responsible for any direct or indirect losses. Virtual items and subscription services on this Platform are for use within the Platform only, have no real-world monetary value, and may not be transferred, traded, or exchanged for cash.
6.1 AI Service Disclaimer and Data Use
This Platform uses artificial intelligence (AI) technology to assist with automated moderation of user question content (such as detecting policy violations, explicit or abusive language). AI judgments may contain false positives or omissions and should not be regarded as absolutely accurate.
AI-generated outputs (such as moderation judgments and risk classifications) may be used by this Platform to improve service quality, optimize model accuracy, and maintain moderation effectiveness. Such data will be processed in anonymized form and will not be associated with your personal identity. This Platform will not use your content to train third-party AI models, nor will it sell such content to any third party.
AI-generated moderation judgments are used internally by this Platform for content management purposes only and do not constitute any external copyright claim. You may not interfere with, deceive, or attempt to bypass this Platform's AI moderation mechanisms by any means; violators will be subject to actions under these Terms.
7. Terms Modification
We reserve the right to modify these terms at any time. Modified terms will be published on this page, and continued use of the service indicates your acceptance of the modified terms. Significant changes will be communicated to users via Platform notifications or email.
8. Dispute Resolution and Governing Law
The interpretation and application of these terms, and all disputes arising from these terms, shall be governed by the laws of the Republic of China (Taiwan). Both parties agree that the Taipei District Court of Taiwan shall be the court of first instance. In the event of a consumer dispute, users may also file complaints with local consumer service centers or consumer dispute mediation committees in accordance with the Consumer Protection Act.